Shipping policy
As we use couriers for most shipments, free shipping does not apply for the Scottish Highlands and Islands, Channel Islands, Isle of Man and Northern Ireland. For these areas you will be contacted with a shipping quote prior to your order being processed.
We aim to despatch all goods within 5-7 working days unless stated otherwise in the delivery tab within the item. In some cases an item may be out of stock with a supplier. Any delays or inability to supply through end of line/company back order will be notified by email
International Shipments. If you are outside the UK an appropriate shipping charge will be calculated which is dependant upon weight, size and country. Before taking any payment we will email you the charge and await your acceptance.
Please be aware when purchasing internationally shipments can be subject to International Customs Control. This can sometimes include a small fee to release the shipment. We do not have control over this. If there are any delays please do not hesitate to contact us.
Please be aware when purchasing our ESTIMATED delivery times are estimates and can change depending on the the courier and delays the courier may have.
By law, an item ONLY needs to be delivered within 30 days to be seen as delivered on time.
Royal Mail Tracked 24/48 (Estimated 2-5 Working Days) UK Mainland
- Missing or Lost Parcel Claims can not be made until 14 days after dispatch.
- Damaged Parcel Claims can only made when the parcel has been delivered
- Tracking will be sent to your account the moment it has been dispatched
DHL/DPD (1-2 Working Days) UK Mainland/Northern Ireland/Republic Of Ireland
- Missing or Lost Parcel Claims can not be made until 14 days after dispatch.
- Damaged Parcel Claims can only made when the parcel has been delivered
- Tracking will be sent to your account the moment it has been dispatched
We aim to dispatch all goods within 5-7 business days unless the item description states otherwise. If an item is out of stock with a supplier you will be notified by email. ALL of our Service have estimated delivery dates
Back OrdersIf your item is not in stock, we will back order for you and dispatch as soon as it arrives, you will be notified of the delay via email.
